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Windows Vista Weblog

Vista SP1 Sleep Mode Problem

by Milo on February 22nd, 2008

A number of my friends had wake up problems after installing Windows Vista Service Pack. They experienced their PCs crashing when attempting to wake their computer from sleep mode.

This should not be a problem if you have not been using this feature; however for me, this is a big issue as I have been putting my laptop to sleep mode for the past 10 months or so.

This may be something you ought to consider when installing SP1.

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POSTED IN: Windows Vista

19 opinions for Vista SP1 Sleep Mode Problem

  • Andrea
    Feb 22, 2008 at 3:09 pm

    For me is not a news. I already have this issue with the normal Vista: crashes almost everytime.
    In fact I gave up using this feature, though I would like to use it, especially to schedule TV recording when I’m not at home.

    But in my previous experience, I always found my PC in a nice frozen state.

  • Kenan
    Feb 23, 2008 at 6:18 pm

    I use sleep all the time. I have Vista SP1, and now I cannot wake up from sleep. At first I thought it was a USB mouse, but then I saw this post. I looked at the workaround and couldn’t see one. Any workarounds yet?

  • 4sysops - List of Vista SP1 problems - be careful with Service Pack 1
    Feb 25, 2008 at 8:11 pm

    […] reports that some systems with SP1 crash when attempting to wake up their PC from sleep mode. I have […]

  • david jones
    Mar 3, 2008 at 9:16 am

    He may be the first, but I too have a problem - when my pc comes out of sleep my usb modem fails to work. It worked fine prior to SP1

  • north
    Mar 23, 2008 at 4:34 pm

    Same here on 1 computer. Using hibernate instead for now.

  • Dennis Kurnot
    Mar 26, 2008 at 5:51 pm

    Sleep used to work well but now my system will not awaken. I have to power off, go through a very slow boot, and then go through a second boot via restart.

  • 1Tommy
    Mar 31, 2008 at 6:40 pm

    Sleep problem before and after SP1. Have consulted several Vista guides. Vista Pocket Administrators Companion says turning off computer puts computer into ‘low power state’. But, this does not allow the ability to quickly resume use without full boot. When putting computer into sleep mode, sometimes it wakes properly but mostly have to use reset button.
    According to MOBO maker, S3 must be configured in BIOS prior to OS installation. I did full reinstall of OS, made required settings in BIOS and still have same problems. Have seen related reports on MS Technet

  • Mark
    Apr 3, 2008 at 1:05 pm

    Ever since installing SP1 on Vista Ultimate on my Dell Inspiron, waking up from either SLEEP or HIBERNATE causes a system crash. This happens about 1 out of every 4 times.

    The crash is indeterminate - sometimes I actually get a BSOD but usually it just re-boots and I get the dumb message asking whether I want to start normally or in safe mode.

    Any clues on this one

  • 1Tommy
    Apr 9, 2008 at 4:44 pm

    use command prompt in administrator mode to run ‘powerconfig /a’, first. this will display all power, sleep, hibernate configurations that your system will support. You may have to enter ‘powerconfig -h on’ to turn on hibernate mode.
    Then do a disk cleanup to clear any hibernate files, clear all TEMP folders you can find, including Windows System files and any others in you can find.
    This may help, but do not expect too much. I have one Vista Business machine stuck in hibernate mode that I have to repair today somehow.
    Check Microsoft TechNet Vist SP1 Forums for sleep/hibernate mode problems and solutions.
    Most of what I have posted has come from those threads.

  • Andrea
    Apr 10, 2008 at 5:42 am

    Personally, until the problem will be not solve by Microsoft I refuse to use sleep or hybernate mode, even if there are workarounds that just work until the next crash.

    I’m just wondering what Microsoft is waiting to solve this issue.

  • 1Tommy
    Apr 10, 2008 at 10:00 pm

    Verrrrrrry good question. I can’t believe there is a problem with the most basic and necessary operation-Turning on and off! Ughh

  • Kernel Software
    Apr 17, 2008 at 11:21 pm

    Prior to Vista SP1, I was able to wake my system from sleep with keyboard, mouse, or remote control. About 20% of the time, the system would crash immediately after waking. After SP1, my system now crashes 100% of the time on waking. After I updated my BIOS (and all other current main board drivers), my system would no longer wake at all using the keyboard, mouse, or remote control. Now, must use the power switch to turn the system back on. This does not do a cold boot, but after waking, the system again crashes. In my opinion, this issue is important enough to be addressed immediately and fixed via a HotFix patch.

  • 1Tommy
    Apr 18, 2008 at 6:36 pm

    I feel your pain. I cannot believe all of the problems I have found on the Web regarding Vista’s ‘Sleep Disorder’. Wow. I was all excited about Vista when it came out. It looked cool on my laptop, but so many things seemed to have been rearranged just for the hell of it.??? I understand the benefits of UAC privalege levels and Parental control. But as I said in a previous posting, that Vista has a problem with such a basic task as turning on and off is truly unbelievable.
    I have a laptop with Vista, a PC I built to install Vista Business, and a Digital Audio Workstation w dual monitors with XP Pro SP2. I strictly use the XP machine which I had hoped to use less frequently and extend its life. But since I have had so many problems with Vista I feel like I should be in one of those goofy MAC commercials, which I despise. And, I am Microsoft Certified MCTS for Vista.
    This can only be considered a disaster and major embarrassment to Microsoft which it will take a long time to recover from.
    Maybe this does prove that mediocrity can make you extremely successful and one of the richest men in the world. Ughh.

  • William Quinby
    Apr 25, 2008 at 9:44 pm

    Just took delivery of a new desktop (builder: CyberpowerPC) with Vista SP1. Fired it up for the first time April 23rd. I have a variation on the problems you all have discussed: I don’t have Hibernate mode at all, and when I try to put the unit into Sleep mode, it starts to go into it, then “bounces” back out and an alarm starts sounding on the CPU (monitor is already gone to Sleep mode).

    Anybody else seen this? Contact me at warhrs@earthlink.net if you have and if you’ve got an idea for a solution. Thanks!

  • Ike Hasson
    Apr 27, 2008 at 12:47 pm

    I received my Thinkpad T61 last week. Pre-loaded with Vista Business. I installed SP1 3 days later when it became available. Here are the issues I have found with SLEEP MODE. When on my docking station, and I put it into sleep mode there is now way I can resume activity on the screem They (2) remain blank even thought there is a lot of HD activity. I have to power down completely and reboot.
    When I have the pc off the docking station, and switch to sleep mode and resume the screen comes up every time BUT the icons are all misaligned and I have to reduce the sizes so that I can see them (some are hidden partially) and there is nothing other than a full restart to get things back to normal. I am very seriously contemplating calling Lenovo and requesting restore discs with XP as this is very frustrating.

  • PJ
    Apr 28, 2008 at 8:59 pm

    Same here, most of the time i found my computer in a frozen mode

  • ksar
    Apr 30, 2008 at 11:35 am

    Before installing SP1 I can wake my HP Pavilion laptop from sleep mode. When I used system restore to roll back my system prior to the SP1 installation, the problem disappeared. So this leads me to conclude that SP1 is indeed the culprit. Thing is, I heard that SP1 allows greater program compatibility. So if I uninstall SP1, the “sleep disorder” disappears but so might greater program compatibility.

  • KJ
    May 5, 2008 at 3:12 pm

    I have hp core 2 duo with vista and I have the same problem. I checked my BIOS version and I have the latest one. I sincerely hope this problem is fixed soon.

  • Improvelence
    May 5, 2008 at 6:21 pm

    Dont worry too much about losing compatibility ksar, I have only seen a DECREASE in compat. since I updated.

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